Reviews a high volume of transactions daily to ensure stores data is received and reconciles appropriately. Researches and corrects errors, variances and exceptions. Also, communicates with store staff, operators and Field Consultants to resolve reporting problems or out-of-balance conditions. Will provides guidance to the field in processing corrections to errors. Assist Team Leader in monitoring tolerance levels to ensure their appropriateness.
Duties and Responsibilities:
•Reviews a high volume of detail Credit Card data on a daily basis to ensure information from the stores is received and reconciles the stores' details to various other credit card settlement received.
•Reviews exceptions to determine the root cause of the exception and to determine solutions to resolve the issue.
•Any exceptions that are defined as errors should be corrected or discussed with their immediate supervisor to determine proper action especially when material/significant issues are identified.
•Timely review and accurate assessments are essential.
•This position requires highly developed analytical skills and to resolve complex reconciliation situations on a routine basis.
•This position is expected to fully understand and execute within established departmental internal control processes and procedures.
•Maintains knowledge of the reconciliation process with a high degree of understanding.
•Has an accurate understanding of how the data points impact the stores' financial statement.
•Must be able to create accurate adjustments via multiple subsystems such as Oracle, or Trintech/ReconNET as is appropriate and when necessary.
•Must be able to monitor change in store status such as franchisee changeovers, opening, closing, acquisition, and divest then take appropriate action to keep data point reconciliations accurate.
•In cases of data not processing prior to month-end, identifies missing information and works with management to determine what action, if any, to take.
•Maintains files of journal entries and reports.
•Provides timely and thorough response to accounting help desk requests.
•Provides follow-up with the various groups pursuing information, explanation or correction (i.e., FC, franchisee, help desk, or a vendor).
•Provides follow-up through complete resolution.
Knowledge, Skills and Abilities:
Education: High School + Equivalent Experience -or- Bachelors/4 Yr Degree
Experience: 3 to 4 years of accounting clerical experience with high volume of reconciliation duties
Position requires reading and understanding materials such as accounting policies and procedures
Ability to use software and systems reference manuals
Position requires competency on the ISP, its software and must understand how it works at the store level as well as its impact on the financial statement
Position requires the use of writing skills and communication skills to prepare written recaps or verbal explanations pertaining to corrections and possible impact on the stores' financial statement